Returns & Exchanges
At Planks, we want you to be fully satisfied with your high-performance gear, which is why we offer a 30-day window for returns and exchanges on all unused items. Whether it's a sizing issue or a change of heart, we've streamlined our process to get you back to your training as quickly as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Place the items in their original packaging with all tags attached to ensure the gear remains in premium condition during transit.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our team inspects the returned items, we will process your refund to the original payment method or ship your new exchange items within 5 business days.